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Terms & Conditions
- Trade implies goods purchased are to be sold on or used within professional work.
- There is no minimum order to purchase if you spend £50 you get 10% off, £100 you get 15% off, £200 you get 20% off and if you spend over £300 there is a further 25% off.
- All prices are inclusive of VAT which is currently 20%.
- European customers will need to email us a VAT number to exclude VAT. We do not charge VAT for customers in Europe.
- Orders will be charged at current parcel rates, using the cheapest, most reliable service and usually arrive between 1-3 working days after posting
- Rates vary for Northern Ireland, UK Islands, Scottish Highlands & Overseas.
- If postage cost seems high in proportion to your order, contact us and we can deliver to you in the UK if your order is over £500
- We can deliver heavy goods also, please contact us first to check times we are able.
- If you require Special Delivery or extra insurance please notify us when placing an order.
- We accept most major credit cards including Visa, Mastercard, Maestro, Visa Electron, Solo, American Express etc.We also accept, bank transfer, paypal sent to our email address via friend/sfamily (to avoid charges), paying by card over the phone, if you have problems with the internet checkout.
- We do not operate a sale or return service, however if you are completely dissatisfied with any items received, contact us within 14 days to arrange exchange or return of goods, special orders excluded. Any postage charges will not be refunded.
- Faulty or damaged goods must be notified, with a photograph of the damaged item and packaging and all charges will be refunded.
Conscious Crystals Ltd